Quiz: 10 things you should know about the Citizens Advice service

More than nine out of ten (95%) people have heard about the Citizens Advice Bureau. But how much do you really know about what we do?  Answer these questions to see just how savvy you are. It might make you think about joining us as a volunteer or turning to us for help.

1. Citizens Advice Bureaux have been giving advice since:
A. The start of the Second World War in September 1939
B. The end of the Second World War in 1945
C. The end of the Boer War in 1902
D.  Who cares? It was definitely before I was born

2. How many new problems do we deal with nationally every year?
A. 6.8 million
B. 5.3 million
C. 4.5 million
D. 3.9 million

3. The average debt people bring to a CAB adviser is:
A. £5000
B. £8000
C. £10,000
D. £100,000

4. In how many languages does the Citizens Advice service give advice?
A. over 100
B. over 25
C. over 75
D. over 50

5. How many people have used a CAB?
A. 12% of the population
B. 27%
C. 41%
D. 33%

6. CAB volunteers are:
A. professionally trained for 6 months to give advice
B. people with too much time and money
C. people who will tell me what to do
D. people who have always worked in professional jobs
 
7. How many CAB locations are there in England and Wales?
A. 1,800
B. 2,300
C. 3,200
D. 3,400

8. Every CAB is:
A.  part of the local authority
B. a registered charity
C. part of national government
 
9. Our trained advisers can:
A. give advice on virtually anything
B. give advice on money and legal problems only
C. only give you a general answer
D. only see you once
 
10.  The financial contribution of CAB volunteers is worth:
A. Around £20 million
B. Around £40 million
C. Around £55 million
D. Around £70 million